September '18

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SEPTEMBER 2018 THE SHOP 49 Auto Show and supporting customers at the track, it was scheduling four weeks out last summer. "We have to schedule things just right so short-term jobs are completed, and long-term projects don't linger too long, which leads to customer dissatisfaction," Sarukhanyan says. "If something doesn't show up on time, you have a car that's half-way disassembled because a seal didn't show up and you can't move it—which ties up another bay." SHOP BUDDIES The shop is currently seeking to expand to an additional building nearby—and possibly separate maintenance and repair work from performance and racing ser- vices so they don't interfere with each other. Regardless of space issues, the AR Auto Service crew works together as a fluid unit, Sarukhanyan says. From custom engine swaps to wiring BMWs and Porsches, each of the shop's technicians excels at different specialties—the result of coming to the shop from different backgrounds in the automotive industry. "Having three technicians who specialize in certain things to start with allows them to expand one another's scope of knowl- edge, so they're all well-rounded instead of some who might be pigeonholed in areas," Sarukhanyan explains. A lighthearted and supportive environ- ment also facilitates productivity and makes AR Auto Service a great place to work. "We all have a lot of loyalty to Eddie," Sarukhanyan says. "If you need a personal day, help with a project or diagnostic or have to talk to him about anything, he's always there to support you. As I've gotten more into racing stuff, he has always supported me and showed me where I can improve both my skill set and car setup." A lighthearted and supportive environment facilitates productivity. BMRACING.COM FLOWMASTERMUFFLERS.COM HURST-SHIFTERS.COM XDROFFROAD.COM Check out all our new products at SEMA Show 2018: Main Hall Booth #22351 / Truck Hall Booth #34241 PERFORMANCE PRODUCTS THAT MOVE FAST Proven Performance / Fast Shipping / Iconic Brands (707) 544-4761

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