Customer Case Studies

Bay County Medical Care Facility

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www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2019, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. $ 2 6 M i l l i o n F a c i l i t y M a t u r e s F i n a n c i a l P r o c e s s e s t o B e t t e r s e r v e c o M M u n i t y Now, the facility's individual departments enter their purchase requisitions directly into Sage Intacct, from which purchase orders are automatically generated. The accounts payable (A/P) clerk can then execute electronic payments and wire transfers directly from the system. "By streamlining purchasing, Sage Intacct has freed up my time, so I can learn more about how best to use the so ware and focus on training our supervisors," said Brozewski. "In fact, I've shi ed 70% more of my effort into the financials themselves, as well as important projects like preparing our first-ever comprehensive facility-wide fixed asset inventory." Additionally, BCMCF dramatically shortened its monthly close—from three weeks to just a day or two. With Sage Intacct's simple payroll uploads and integration with MatrixCare for automated billing, Brozewski and Regulski note that preparing end-of-month financials is a much more relaxed process all around. Results Greater Departmental Accountability Helps Improve Margins 50% With all of these process improvements in place, BCMCF's administrator agreed with the recommendation of the finance director to change the facility's approach to budgeting. Rather than relying on her to dictate top-down budgets for each department—such as nursing, physical therapy, dietary, or activities—for the first time, individual department supervisors took on responsibility for developing their own detailed budgets. To support this new model, the finance team established budget hearings and reviews, and created twenty-three departmental dashboards that facilitates department managers in spend management. "Sage Intacct's dashboards make budgeting and planning much easier, especially for our supervisors who are adjusting to a brand new process of actively managing their monthly spending," mentioned Regulski. "We're providing current financial data and budget-to-actuals for each department at a glance, which has made the organization as a whole more financially sound and accountable for the money we receive from taxpayers." For example, in the past, nobody really knew who was working overtime, or how much each department was spending on it. With Sage Intacct, the facility can now view accurate payroll data by department, which helped managers reduce overtime by 35% and be er allocate personnel for an overall 3-4% reduction in labor costs. The system also freed the finance team's time to more regularly analyze general ledger balances and ensure that transactions are posted to the correct accounts and time periods, giving BCMCF more accurate, timely visibility and greatly increasing the confidence of the facility's administrator and board in the financials. Now that our supervisors actually see their financials on a daily basis in Sage Intacct and know how much money they have available to spend, they're tightening their belts and taking cost control very seriously. As a result, we've cut the variance between our operating expenditures and operating revenues in half. Thanks to this declining variance, we're able to expend our property tax levy income for much needed capital improvements, as opposed to spending it on operations. Mike Regulski, Finance Director, Bay County Medical Care Facility

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