Customer Case Studies

© 2018 Sage Intacct, Inc. All rights reserved. www.sageintacct.com 877-437-7765 Challenges Gaining Flexibility to Manage Business Transition Quaero provides a turnkey so ware-as-a-service Customer Data Platform (CDP) that manages and analyzes companies' customer data to maximize customer engagement and growth. The business was initially founded in 1999, acquired by a larger company in 2008, and re-launched following its spin off in 2014. As part of the public company, Quaero's finance team had used Oracle as its system of record, but needed a more nimble, modern financial management solution in order to quickly re-establish itself as an independent entity. They went in search of cloud-based so ware that could support robust approval flows and efficient, repeatable day-to- day and monthly financial processes. "Back when we were on QuickBooks and later Oracle, we wasted too much time exporting records from our project system, tediously matching up people's hours with their standard rates, allocating that to projects, and manually preparing roll-up reports in Excel," said Robert Bales, CFO at Quaero. "Once we had a clean slate, we wanted an ERP system with flexible reporting and the ability to manage our project costing needs. Sage Intacct was exactly what we were looking for – all the accounting bells and whistles of an enterprise system like Oracle, in the most intuitive, holistic, and scalable cloud solution on the market." Bales continued, "We had only a short time for our transition, and Sage Intacct's time-to- deployment was impressive. We were able to easily configure the so ware to our precise time keeping, expense reporting, accounts payable, accounts receivable, and general ledger needs and start invoicing out of the system less than four weeks a er we signed the contract." Solutions Real-Time Dashboards Improve Financial and Operational Transparency By moving all project time and expense tracking into Sage Intacct, Quaero's project managers have gained real-time insight into project profitability and delivery margins. Thanks to Sage Intacct's ability to tag individual transactions with dimension details such as the applicable project, customer, department, or employee, Quaero can now track its costs at a granular level, drill down into details as needed, and make be er estimates and decisions. Company Overview Quaero provides digitally focused companies with a turnkey Customer Data Platform that manages and analyzes their customer data to increase engagement. Its customers have reported triple digit ROI from their ad sales efforts as well as significant double-digit increases in overall advertising and paid product or subscription revenue. Executive Summary Previous So ware: • Oracle Results with Sage Intacct: • So ware paid for itself in <5 months, based on business value • Cut monthly close to a single day and enhanced information flow • Saved 20 hours/month preparing reports • Avoided $50,000 in annual salary costs Gaining Flexibility to Manage Business Transition Quaero C A S E S T U D Y

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