Customer Case Studies

Penn Station East Coast Subs

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© 2018 Sage Intacct, Inc. All rights reserved. www.sageintacct.com 877-437-7765 Challenges Laying a Foundation for Franchise Expansion A few years ago, an investment group called NWO Penn Acquisition LLC was formed to purchase four existing franchise units of the number one sandwich concept in the United States – Penn Station East Coast Subs. Since then, the group has opened two new quick service restaurants and made plans to build at least ten more stores in the Columbus, Ohio region. Initially, they brought on an outsourced accountant to manage day-to-day bookkeeping and manager bonuses across the multiple franchise locations. For the first year or so, she worked with on-premises so ware and several manual, paper-based processes, but this approach was ill equipped for a growing business. The team went in search of a more robust cloud-based solution that could integrate with Penn Station's custom point of sales (POS) system, while streamlining accounts payables and enhancing reporting. "In preparation for our continued growth, we needed to transform expensive, manual tasks into efficient, automated, integrated workflows that could scale with us over time," said David Hammack, president and owner of NWO Penn Acquisition LLC. "We wanted adaptable financial management so ware that was well-suited for a franchise business like ours, and chose Sage Intacct for its multi-entity, multi-dimensional general ledger approach." Solutions Streamlining Financial Processes with Best-in-Class Integrations NWO Penn Acquisition worked with Sage Intacct partner, WVC RubixCloud, to implement the system and configure several automated financial processes. Previously, one of the biggest back office productivity drains was a significant amount of duplicate data entry required in both the franchisor's POS system and the franchisee's accounting so ware. Every month, the accountant had to gather sales data from each store, create accounting journal entries, and manually prepare profitability-based bonus reports. Now, WVC RubixCloud runs a simple import from Penn Station's POS system into Sage Intacct in just 30 minutes, and the team has this important data by the second day of the month. Company Overview NWO Penn Acquisition is an investment group in Columbus, Ohio that operates several franchise quick service restaurants under the Penn Station East Coast Subs brand. Founded in Cincinnati, Ohio in 1985, Penn Station now has more than 310 locations in 15 states, and is known for its outstanding franchise profitability and return on investment. Executive Summary Results with Sage Intacct: • Laid foundation to help franchise business scale • Saved GM hours each month to redirect into strategic work • Slashed monthly close cycles by nearly 2/3 • Eliminated duplicate data entry and manual reporting, cu ing up to 20 person- hours/month Laying a Foundation for Franchise Expansion NWO Penn Acquisition LLC C A S E S T U D Y

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