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HOSPITALITY What's new and exciting in Klang Valley 15 CRUISE Hong Kong floats homeport incentives 12 HOTELS The future of hotel innovation explained 8 Vote for your favourite organisations! 16 READERS' CHOICE AWARDS 2018 Published by Northstar Travel Media Singapore Pte Ltd ISSN 2382-6061 MCI (P) 005/07/2018 PPS 1849/09/2014 (025581) AUGUST 2018 Hotel innovation waits for no one PHOTO AND ILLUSTRATION CREDITS: GETTY IMAGES Loyalty programme perks SUSTAINABLY SOURCED SEAFOOD AND PRODUCE Work and play with new spaces High-tech service with smart technology Eco- friendly initiatives How hotels are future proofing their operations: From AI to facial recognition to Lyf Guards. P8 Easy payments with the mobile

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