Customer Case Studies

© 2018 Sage Intacct, Inc. All rights reserved. www.sageintacct.com 877-437-7765 Company Overview Opened in 1994 with a mission of wildlife conservation through education and participation, the award-winning Brevard Zoo in Melbourne, Florida is home to more than 900 animals representing 195 species from all over the world. It welcomes more than 400,000 guests annually, with 44% from outside the county, and the organization's annual economic impact exceeds $59.5 million. Executive Summary Previous So ware: • Intuit QuickBooks Results with Sage Intacct: • Increased overall finance team efficiency by 30% • Expedited reporting 50% • Improved data accuracy and cut time supporting annual audit >50% • Gained real-time visibility into operational and financial data • So ware paid for itself in <3 months Challenges Rapidly Growing Zoo Prepares for Continued Expansion The Brevard Zoo in Melbourne, Florida is the largest community-built zoo in the world. Over its nearly 25 years in operation, the nonprofit organization has earned 90% of its income through admissions, experiences, and food and retail sales, and the other 10% through fundraising events, individual donations, and public grants for education, expansion, and conservation initiatives. Together, these revenue streams have grown to around $11 million annually, due to the success of the zoo and its Treetop Trek aerial obstacle course experience. However, Brevard Zoo's finance team was muddling through duplicate data entry and several workarounds in Excel in order to massage their QuickBooks data and present it in a useful manner to the executive team at the end of each month. In order to keep up with the organization's continued growth, they needed a more robust financial management solution that could support automated workflows and deliver timely visibility into financials with helpful business context. "We considered Blackbaud and Microso Dynamics GP, but quickly discovered that Sage Intacct was the most scalable solution to meet our growing needs," said Frank Fieseler, the chief financial and operations officer at Brevard Zoo. "We especially like Sage Intacct's philosophy of concentrating on core finance capabilities and enabling API interfaces to other systems." Solutions Combined Financial and Operation Visibility Drive Accountability As a 501c3 nonprofit organization, being fiscally responsible is a top priority for Brevard Zoo. Sage Intacct's dimension capabilities support this effort by allowing the team to tag transactions with valuable details such as specific programs, grants, or departments, and easily filter, group, and organize all of this data for more granular reporting. "Sage Intacct's tremendous reporting and dashboard capabilities provide much more timely transparency to the entire organization," Fieseler noted. "Our executive director no longer needs to wait a week in order to understand how we stand financially. Now, we have a complete picture and can make adjustments when necessary, and we get fewer ad hoc questions because everyone can find the information they need." With Sage Intacct, Brevard Zoo now has visibility into revenue per guest for each service, which they can use to forecast future sales, monitor when services are generating the revenue they predicted, and manage monthly budgets. By providing department managers with three-year historical averages and month-by-month budget versus actuals information for each account, Sage Intacct helps them plan more accurately. "When we implement service changes, Sage Intacct gives us the ability to track our progress throughout the month and see if a new menu or seasonal discount for our Treetop Trek a raction is having the effect we expected," shared Fieseler. Rapidly Growing Zoo Prepares for Continued Expansion Brevard Zoo C A S E S T U D Y

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