Issue link: http://read.uberflip.com/i/1029542
The Ice Maintenance and Equipment Operation course introduces participants to ice resurfacer and edger components. Combined classroom theory and on-ice instruction provide participants with industry best practices for the safe operation of ice resurfacing and maintenance equipment. Participants will learn the importance and role logbooks play in the maintenance of a quality ice surface. Participants will gain the knowledge necessary to identify and correct poor ice conditions and perform icemaintenance to provide a quality ice surface. Participants will complete both a written and an on-ice practical exam on the final day of the course. This three-day management course is designed to help administrators and managers evaluate their established facility programming and maximize its potential growth. Attendees are provided resources to create and implement their own marketing plans and examine the different media delivery approaches of each. Special events, advertising (both purchasing and selling), and cross promotion of activities are also examined. This three-day course equips administrative and managerial staff with the tools to lead and manage staff efficiently and in federal compliance. Employee documentation, child labor laws, conducting interviews, and employee handbooks are just some of the many topics covered. Participants are provided with resources to develop and refine their own leadership traits as well as explore methods in reducing employee turnover, directing staff meetings, and coaching their staff in providing outstanding customer service. ICE MAINTENANCE & EQUIPMENT OPERATION PROGRAMMING, MARKETING & PROMOTIONS HUMAN RESOURCE MANAGEMENT • Ice Resurfacer Circle Check and Operation • Ice Maintenance Techniques • Ice Edger Basics and Operation • Safety and Due Diligence • Emergency Procedures • Fuel Safety • Indoor Air Quality • Traditional and Complementary Programs • Maximizing Your Facility's Utilization • Creating a Simple and Effective Marketing Plan • Promoting Programs through Various Media Types • Community Events and Cross Promotions • Selling and Buying Advertising • Sponsorships • Training Programs • Employee Documentation • Goal Setting and Performance Reviews • Leadership, Mentoring and Communication • Reducing Turnover • Harassment and Violence in the Workplace • Outstanding Customer Service TOPICS INCLUDE: IMEO PMP HRM , October 1-4 The Gardens Ice House | Laurel, MD , October 9-11 Sno-King Ice Arena | Renton, WA , November 5-7 Detroit Skating Club | Bloomfield Hills, MI , October 1-3 The Gardens Ice House | Laurel, MD , October 22-24 Twin Rinks Stamford | Stamford, CT TOPICS INCLUDE: TOPICS INCLUDE: COURSES COURSES REGIONAL TRAINING PROGRAMS 24 / SEPTEMBER.OCTOBER.2018 USICERINKS.COM