Customer Case Studies

© 2018 Sage Intacct, Inc. All rights reserved. www.sageintacct.com 877-437-7765 Company Overview Based in Lehi, Utah, Weave provides brilliantly powerful tools for lling schedules and maximizing client relationships in dental, optometry, and other professions. Its multi-channel communications platform includes phone and text automation that helps small and mid-sized businesses increase client engagement. Weave is ranked the 21st fastest-growing company in Utah in 2018 by MountainWest Capital Network. To learn more, visit www.getweave.com. Executive Summary Previous Soware: • Intuit QuickBooks Results with Sage Intacct: • ROI within six months post- implementation • Scalability to handle 100% annual revenue growth • Monthly close 75% faster, gross margin up 67% • Accounting team stable at three FTEs despite rapid growth Challenges Rapid Growth Demands Robust Financial Management Launched in 2014, Weave delivers a multi-channel communications platform that helps dental, op- tometry, and other businesses eciently engage with clients, streamline scheduling, and improve engagement and loyalty. Named as one of Utah's fastest-growing companies for four straight years, Weave by late 2015 had expanded its customer base to over 2,000 — with plenty more growth in the pipeline. That remarkable success was pushing the limits of a QuickBooks application that Weave had installed upon its launch. "I saw our growth trajectory and growth potential and knew we needed capabilities far beyond what we had with our previous accounting system," said Director of Finance Joel Meriwether, who joined Weave in early 2015. "Using QuickBooks, we were doing a ton of manual work around rev rec, deferred revenue, billing, and reporting. There was no way we could scale on QuickBooks." In one example, it took Meriwether's team 3½ months for due diligence reporting for a Series B funding round that closed in October 2015. That painful exercise underscored the need to upgrade to a more robust and sophisticated nancial management platform. Meriwether had used Sage Intacct as a director of nance at a previous soware company, at which Sage Intacct was implemented to replace a problematic NetSuite system. "NetSuite ended up being a terrible experience especially around rev rec… a lot of things we were promised just were not the case once we were up and running," Meriwether said. "Once we moved to Sage Intacct, we were very pleased with the how the system worked and its functionality." Meriwether's past experience made Weave's choice of Sage Intacct an easy one when it came time to move up from QuickBooks. Solutions ROI in Six Months and Massive Time Savings Weave's decision has paid o in a big way. The company began neing return on investment (ROI) from Sage Intacct within just six months. In nearly two years on Sage Intacct, Weave has scaled its customer base from 2,000 to 6,800, and continues adding 400 to 500 customers a month. Revenue is growing at roughly 100% a year, while the workforce has surged from 78 to 283. Meanwhile, Weave is rolling out a new industry-agnostic version of its communication platform for small and mid-sized business. Rapid Growth Demands Robust Financial Management Weave C A S E S T U D Y

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