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Ventana Research Perspective: Five Ingredients for Finance

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Ventana Research: Five Ingredients for Finance Transformation 2 © 2019 Ventana Research www.ventanaresearch.com A New Mission for Finance Over the next 10 years, technology will do more to change the finance and accounting organization than it has over the past 50. A spate of advances in databases, data processing, analytics and tools addressing the user experience as well as the application of artificial intelligence will free up much of the time now required by unproductive manual processes. This will allow the chief financial officer and controller to refocus the mission of the department and will enable it to realize the longstanding ambition of finance transformation: becoming more of a strategic partner to the rest of the company. There are five areas most finance executives will need to address to realize this transformation. 1. Invest in People Change management is often the most difficult aspect of a major corporate initiative. In this instance, leadership and communication from senior finance executives is essential to define and explain the changing mission. Ensuring that the staff is ready for transformation will require ongoing investment in their skills. Moreover, it's essential to instill a continuous-improvement mindset, one where "we've always done it this way" is no longer an acceptable rationale. Our Fast, Clean Close benchmark research reveals a correlation between a department's ability to shorten its close and how frequently it reviews its process to identify and address issues. Two-thirds (67%) of organizations that review their process monthly are able to shorten their close, compared to 50 percent that review quarterly and just 26 percent that have no process. 2. Keep Technology Current Technology is also an important ingredient in finance transformation. The right tech- nology automation can remove unneces- sary process complexity. Technology can save time — time that the department's staff can use to accomplish more and pro- vide greater value to the rest of the company. Our Office of Finance benchmark research finds that companies that use software to automate their close finish sooner. Almost three-fourths (71%) of organizations that apply a substantial amount of automation can close within six business days, compared to 43 percent that apply some and only 23 percent that apply no automation. Closing sooner means that vital information is available sooner, providing deeper insight and enabling broader visibility. Artificial intelligence using machine learning will become an increasingly important capability of financial management and ERP systems over the next decade. With

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