Customer Case Studies

Woodfin Heating, Inc.

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www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2019, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. H V A C P r o V i d e r i n C r e A s e s F i n A n C e P r o d u C t i V i t y w i t H s A g e i n t A C C t F i n A n C i A l M A n A g e M e n t helped us identify bo lenecks and balance our financial close workload," shared Morgan Owdom, corporate controller at Woodfin. "In addition, DocuPeak tracks and automates all our A/P documentation, including invoices for 75 departments, which we manually keyed in before Sage Intacct. All of these improvements let us work smarter, not harder." The finance team also enjoys faster bank reconciliations, as well as easy expense allocations across its 30 convenience stores. "Thanks to Sage Intacct's powerful workflows, we're 60% more productive overall, and as a result, we've been able to shi 25% of the energy we spent on bookkeeping and data entry into more strategic to projects, like supporting the business with analytics or adopting new accounting best practices," noted Loving. Results Granular Visibility Improves Forecasting and Saves 100+ Hours During Audit Woodfin leverages Sage Intacct's flexible dimensions to tag every transaction with helpful business context, including the appropriate department, fixed asset project, division, or entity. The system's filtering capability makes it significantly simpler to report on or drill into various aspects of the business, saving hours of data manipulation in Excel. For instance, the heating oil business uses Sage Intacct to pull in statistical data and track important metrics, such as revenue per gallon or cigare e margins at each convenience store for the month or the year. "Sage Intacct's ability to do high-level trend analysis saves our leaders time from digging through all the ni y-gri y details from our operational systems," said Owdom. "Now they can more quickly and frequently identify what to look into and rapidly zoom in on budget variances or pivotal issues that require correction." The finance teams also monitors trends via its trailing 12-month balance sheet and income statement, and uses Sage Intacct to forecast at the department, entity, and consolidated levels. With this insight, they were able to estimate Woodfin's tax liability and make timely decisions to take advantage of tax savings before it was too late. For example, the company improved its ability to serve customers by accelerating the purchase of 30 much-needed vehicles in the last two weeks of the year. Finally, Woodfin's annual audit process is much easier as well. "Prior to Sage Intacct and DocuPeak, we kept everything in binders and it took forever to find back up. Now that we've eliminated all of that paper and have documentation a ached to transactions in Sage Intacct, I don't even keep an audit binder any more. That alone saved me around 120 hours during our most recent audit," remembers Loving. Since deploying Sage Intacct, our home services division has grown 20% and we've acquired other businesses, yet we've decreased the finance headcount we need to keep up with that growth and complexity by eight FTEs. What's more, since the system can easily integrate with any other application, it will be easy to add new companies we acquire down the road. Jennifer Loving, CFO, Woodfin Heating, Inc.

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