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New ways of working are being
adopted—and there are more
plans ahead
Over a third of HR leaders have adopted
new ways of working—such as flexible
working, data-driven decision making, and
continuous performance management.
Surprisingly, our research showed certain
ways of working weren't being prioritized
over others—with all aspects of modern
People processes given relatively equal
weighting by respondents as a priority now,
and over the next year (see charts overleaf).
Change is happening across the board.
Interestingly, a huge 95% of HR and People
teams are either already offering flexible
working—or plan to in the next two years.
Changing employee expectations are also
driving some of these operational changes
as HR teams continue their HR to People
journey. 69% of respondents said they
expect employees' expectations of HR to
completely change in the next three years.
With an enormous 94% of respondents
expecting further changes in the sector over
the next three years, it's encouraging that
over a third of HR and People leaders are
adopting new ways of working across the
board—but also that many know there is
more work to be done.
Over a third of HR leaders have already adopted
new ways of working, such as becoming more
agile through continuous conversations and
coaching as part of performance management.
Research findings
The way HR operates
is evolving
