eBooks
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5 The changing face of HR: Research report Introduction The world of work continues to change Change is the only constant It may sound cliché but who feels this notion is true in HR? Day in, day out, you're constantly plate- spinning, trying to make sure one doesn't drop, juggling demands of a wide range of stakeholders across the business. All at the same time, doing your best to support your company's biggest asset: your people. No day is the same. Fundamental changes are also afoot in workplaces and how people work. No sector is feeling this more right now than HR. The world of work continues to change at speed The make-up of a company's workforce and how, when, and where it works is changing at a phenomenal pace—and today's workforce is more diverse, mobile, and technologically-enabled than ever. Engagement and productivity remain stubbornly low. Employees admi ed to being productive for less than 30 hours a week. That's a whole day each week that they're in work, but not actually working. For the first time, the workforce is comprised of five different generations, all working side-by-side, and all bringing varying expectations of work and workplaces. The contingent workforce is growing to include agencies, freelancers and gig workers, presenting challenges to the way leaders manage their teams and track performance. Low unemployment and the war for talent have given people choice, and organizations must work harder to a ract and retain the best.