ILTA White Papers

Knowledge Management

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Page 18 of 42

DEBORAH S. PANELLA CRAVATH, SWAINE & MOORE LLP The Other Side of KM: Supporting the Business of Law K 20 nowledge management (KM) initiatives in a firm traditionally focus on ways to capture the intellectual capital of its lawyers. Legal knowledge and expertise are the key drivers of law firm success, and success and profitability rest to a large extent upon a firm’s ability to build upon the knowledge gained through previous firm engagements. To this Knowledge Management ILTA White Paper knowledge, lawyers add their intelligence, creativity, and innovative and analytical approaches to provide excellent, consistent, timely and cost-effective legal services to clients. One measure of our success as KM professionals, then, is how effective we are at enabling attorneys to quickly reduce an overwhelming amount of information so that they only have to work with that which is accurate, timely and relevant. When

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