ILTA White Papers

Knowledge Management

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In This Issue 6 KM SURVEY ANALYSIS: EXECUTIVE SUMMARY by Mara Nickerson of ILTA’s KM Peer Group Steering Committee Our biennial look at trends and hot topics in the KM legal space, the 2010 survey provides information against which to measure KM initiatives. 18 TOP TEN KM PROJECTS by Catherine Monte of Fox Rothschild LLP From our 2010 KM survey, we take a closer look at the “top ten” initiatives and projects in which KM practitioners have a role. 20 THE OTHER SIDE OF KM: SUPPORTING THE BUSINESS OF LAW by Deborah Panella of Cravath, Swaine & Moore LLP KM has grown and evolved to support both the practice and the business of law. This natural, inevitable development brings opportunities for KM professionals to build and support bridges between people and the silos of information they manage. 26 ALIGNING LAW FIRM FEE STRATEGIES WITH KM by Peter Krakaur of Orrick, Herrington & Sutcliffe LLP KM helps a law firm know what it knows. While Knowledge Management 5 38 TEACHING ATTORNEYS TO DRIVE ON THE KM HIGHWAY by Debbie Ting of Paul, Weiss, Rifkind, Wharton & Garrison LLP Developing best practices as part of your KM strategy can help your firm effectively manage the flow of information in firm systems and make the delivery of legal service more efficient. Knowing and following the “rules of the road” have never been more important. traditional practice-oriented KM has a focus on precedents and expertise systems, applying the same type of analyses in the context of developing alternative fee structures demonstrates the value of KM in a new light. 32 KM BRINGS VALUE TO AFAS: WORKING SMART IS CHEAPER AND MORE PROFITABLE by David Hobbie of Goodwin Procter LLP Even before AFAs moved into the spotlight, KM had a significant role in law firms. As KM professionals link their work to enhanced efficiency, effectiveness and profitability, that role can only be expected to increase.

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