Northshore Home magazine highlights the best in architectural design, new construction and renovations, interiors, and landscape design.
Issue link: http://read.uberflip.com/i/1261763
70 SUMMER 2020 "S MALL BUSINESSES ARE THE MASTERS OF INNOVATIVE ideas and have always been resourceful at find- ing quick and meaningful solutions to difficult problems," says Tile by Design's Joe Renda. It's no wonder, then, that local North Shore home design stores have adapted and adjusted to this new normal, bringing their loyal clients better service than ever. LUCÍA LIGHTING, Lynn Founded in 2005 by entrepreneur Lucy Dearborn, lucía lighting & design continues to promise its clients the best customer service out there, even remotely. They've been setting up client meetings on Zoom, which has worked, in some ways, says Dearborn, "for the better. Time is more structured and scheduled, which means that the client is getting 100 percent of our attention and we can be more efficient with our time." You can find their inven- tory of handcrafted and locally made lighting, furniture, and home décor online, available for curbside pickup. Dearborn says that she's grateful for her talented team members and loyal clients and is learning to be agile in In Home Design Center in Amesbury business and appreciative of the small things. "Our team works hard to maintain a close relationship with clients, because they're like family to us," says Dearborn. "We want to hug them and spend quality time with them, even if that means a few minutes talking about their life while we load their car." lucialighting.com IN HOME DESIGN CENTER, Amesbury Although they had to close temporarily, the staff at In Home Design Center have been working nonstop. Lately, they've been completing two big projects both for doc- tors, "safely setting up little vignettes in their homes while they're at work," says owner Anna Hardy. They're also putting over 3,500 of their one-of-a-kind products on Chairish.com, an online marketplace for unique, luxury home furnishings and art. Hardy says she's been doing a lot more buying locally and has found some new pieces she might not have found otherwise. "I started my business in 2010, in a recession, and I've had to keep changing," says Hardy. "So the lesson is that you always have to adapt." They're also starting a "Design in a Box" PHOTOGRAPH BY KI N DRA CLI N EFF shop