Administrative Assistant's Update

May 2013

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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Administrative Assistant's PROFESSIONAL DEVELOPMENT FOR CANADA'S OFFICE SUPPORT STAFF When you've finished all of the work on your plate, you probably start looking for something to do. After all, no one wants to look idle. But sometimes there really is nothing to do—what then? Admin Jodith Allen, writing for Monster.com, has these suggestions. • Reorganize your desk and clean up. • Review your files to make sure everything is current and properly labelled. • Read through your contacts and update the information. Add in little bits of information that you have learned about the person since you first added them to your contacts list. Continued on page 6 Convincing your boss Solid business arguments for social media Are you having trouble convincing your manager that your organization needs to invest more time, effort and money in social media? Business management expert Mark Schaefer has five reasons that should, he says, "convince even the last hold-out to get on board." Ya-who? . . . . . . . . . . . . . . . 4 Yahoo bans working from home. Google searches include social media When customers want to find your firm, how many of them start by looking for you on Google? Probably a large percentage. One of the biggest changes made recently to search engines like Google is that they now incorporate social media in their search results. So companies that have content constantly being uploaded and shared through Twitter, Facebook and other social media sites will have the best Google results. Companies with a stagnant website that is rarely updated will drop to the bottom, where potential customers can't see them. Grammar quiz . . . . . . . . . . 6 Test your word power with George Pearson's grammar quiz. Facebook is the Internet Schaefer says that people often ask him "what will be the new INSIDE Be job-search ready . . . . . . 3 If it happens, you want to make sure your skills and your resume are up to date. Keep it clean . . . . . . . . . . . . 4 Need a reason to clean your workspace? Here are five. MAY 2013 Photo: Golden Pixels LLC/Shutterstock.com What to do when there's nothing to do UPDATE Facebook?" Facebook, he argues, is the Internet. By that he means that Facebook is fast becoming the place where people park their photos, conversations and other online resources. People in the up-and-coming demographic (age 13 to 24) who will soon be your customers, spend a lot of time on Facebook. More than 80 per cent of Americans aged 13 to 24 are on the website and nearly half use Facebook every day. The use of Facebook is spreading beyond that demographic and into every country around the world. Schaefer calls Facebook "the largest media entity in history." Increasingly, Facebook is the way people find companies and products so it makes sense to create your presence on the site and Continued on page 3

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