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Support and Transition ● Client transitions to the Built Client Services team. This phase will conclude with a call between the Client Project Manager, Executive Sponsor, Built Implementation Manager, and Built Client Success Team. ● During this transition call, the Built Implementation Manager will introduce the Built Client Success Manager, review any remaining tasks, and provide ongoing support processes and procedures. ● The Built Client Success Manager will be Client's primary point of contact going forward. Client Team: Project Manager Executive Sponsor Business Lead Functional Leads/SMEs Built Team: Implementations Manager Support Team Client Success Manager Change Management Process During the Implementation Project and after its completion, Client may request a change to its Data Connection, Integration, and/or CLA configuration as applicable ("Change Request") and the parties will engage in the following process: ● Built will evaluate any Change Request and determine in its reasonable discretion whether the Change Request is major or minor based on the estimated hours required to complete the Change Request. A minor request will require fewer than four hours to complete. A major request will require four or more hours to complete. ● If Built determines the Change Request is minor based on the estimated number of hours required to implement, and Built has completed no more than one other minor Change Request without additional fees during the prior 12 months, Built will coordinate with Client to complete the Change Request without additional fees. ● If Built determines the Change Request is major based on the estimated number of hours required to complete the Change Request, or Built has already completed more than one minor Change Request without additional fees during the prior 12 months, Built will provide Client with a written proposal to implement the Change Request including price, estimated timeline, and implementation plan including UAT. ● Built may decline to implement a Change Request at its discretion. Client Team: Project Manager Business Lead Functional Leads/SMEs Built Team: Implementations Manager Support Team Client Success Manager CLA Implementation Services Exhibit v.10.22

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