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USMX 2020 ANNUAL REPORT 23 2020 Update CCC Service Corporation Center: Anthony Dalonges, President; L to R: Maria Ouzounis, Manager; Joseph Marino, Controller; Rachel Kane, Application Support Specialist; Kelly Ryan, Executive Assistant; Richard Glogowski, Assistant Controller; Diane Trapp, AP/AR Specialist CCC Service Corp. (CCCSC) is a division of USMX and is responsible for providing essential services, such as member assess- ments reporting, service agreements, managed services and information technology services, for USMX and its various Master Contract Trust Funds. MEMBER ASSESSMENTS REPORTING CCCSC is responsible for the administra- tion of the reporting and payment of Master Contract assessments by USMX's members. CCCSC, in conjunction with the Container Royalty Central Collection Fund (CRCCF), has successfully transitioned all major carriers over to CRCCF's central collection reporting system. Currently, the receivables rate achieved by the centralized collection process stands 41 days, three higher than the 38-day target rate. SERVICE AGREEMENTS CCCSC has established Service Agreements with the following organizations, trust funds and programs: n Management-ILA Managed Healthcare (MILA) Trust Fund n Carrier-ILA Container Freight Station (CFS) Trust Fund n Carrier-ILA Container Royalty (CR4) Trust Fund n Carrier-ILA Container Royalty 5 (CR5) Trust Fund n Container Royalty Central Collection Fund (CRCCF) n Shipping Industry Mutual Assurance Association Limited (SIMAS) n New York Shipping Association Port of Discovery (NYSA POD) Program n USMX-ILA Money Purchase Fund & Plan (MPP) n USMX-ILA COVID Pandemic Relief Fund (CPRF) MANAGED SERVICES PROVIDER CCCSC provides payroll, general accounting and financial reporting services for itself, USMX, CRCCF, CFS, CR5, CRF, MPP and CPRF along with IT administration for itself, USMX and CRCCF. In 2020, the IT group upgraded all computers to Windows 10 Pro for added security, performance and feature benefits. Maintained a firm patching schedule for Windows, Linux and Oracle with confirmation of successful patching events. PERSONNEL In 2020, Nigel Jenkins, Naum Samardin and Emma Roginskaya retired. Rachel Kane was hired as the Application Support Specialist. NOTABLE ACCOMPLISHMENTS CCCSC has maintained long-term success with regard to headcount productivity and financial management: n Headcount productivity continues to increase; there has been staff reduction of four over the last eleven years, with tonnage increasing 48% over the same time period n USMX/CCCSC financial results continue to meet or exceed budget guidelines by nearly 8%, while maintaining the USMX operational assessment at $.04 per ton since 1/1/16. n During the Pandemic there was no disruption in services provided by CCCSC n The annual financial audits were success performed virtually without a hiccup n Added an additional Service Agreement with the CPRF

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