Issue link: http://read.uberflip.com/i/1513805
2 USMX 2020 ANNUAL REPORT Executive Vice President and COO's Message A REVIEW OF 2020 USMX and the ILA started 2020 as any other year. We set forth with aspirational goals and an eye toward the future. We planned for more volume, efficient settlement of implementation issues and grievances and initial preparations for 2024 bargaining. As we all now know, halfway through March 2020, our corporate plans and our personal lives came to a screeching halt. The COVID-19 pandemic challenged every aspect of our business. It accelerated change. It forced greater agility. And, most importantly, it strengthened our partnership and collaboration. Together, we focused on common goals and navigated fundamental changes in our business model, as a two week 'interruption' turned into years. We kept our workforce, our families and ourselves safe while ensuring the ports remained operational. We put outstanding issues and grievances on hold or settled them telephonically. We changed our business model by learning how to work remote where we could, changing work rules to ensure we were safe, and we kept in constant contact and made sure the lines of communication were always open. We adapted to the constant changes from government, news, and world health agencies. We partnered to ensure smooth operations, despite the enormous stress placed on our ports, terminals and infrastructure. And, together, we succeeded – keeping the world supply chain in motion, and as a result, food and medicine on the tables of millions around the world. Most importantly, we never lost sight of what truly matters—our people and our workforce. The CPR Fund (Covid Pandemic Relief) is one example of this, that we are particularly proud of. In early April, the CPR fund was created to provide financial support to ILA members, who contracted COVID or were required to quarantine, while the rest of the world worked from the safety of their homes. On behalf of all our members, USMX would like to truly thank the ILA for their hard work and dedication. Two years later, as we reflect on one of the most trying times in our history, we can be proud of our collaboration as a means to our success in 2020—and for the years ahead. F. Paul De Maria Executive Vice President, and COO

