Multiply: ImpartnerCon '24 Presentations

How to Build an Always-On Digital Partner Ecosystem Experience with Steve Newton from Finastra

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USER EXPERIENCE • To create the best experience possible, we put investment into the User Interface and journey mapping • Each of the journeys for the Partner from registration to accessing the deepest content was considered and evaluated • As a Digital Team we created cross functional groups to provide feedback and test the changes we were implementing • Always eliciting Partner feedback as to what was working and what needed further improvement DIGITAL PARTNER EXPERIENCE 13

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