Multiply: ImpartnerCon '24 Presentations

How to Build an Always-On Digital Partner Ecosystem Experience with Steve Newton from Finastra

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SELF - EVALUATION • We had an introspective look on our existing platforms, with the view of " Will our platforms provide us the scale we need for our growth ?" so we asked ourselves: • How are we providing to content to our Partners and how are they accessing it at the moment? • How are we training our Partners and how effective is this? What methods are we using? • How are we communicating to our Partners ? What's the tone, messaging, frequency, relevance? • How does our Digital Experience compare with that of the industry ? What are our Partners telling us about our offering? DIGITAL PARTNER EXPERIENCE 10 Content and Tools Sales and Technical Enablement Communication Feedback

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