ILTA White Paper

E-Mail Life Cycle Management

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ILTA White Paper E-Mail Life Cycle 22 T horough, safe and efficient e-mail management is an important objective for any organization. There are various options available to achieve this objective, and each option has various benefits and drawbacks. Naturally, e-mail management means different things to different people, including: • Efficiently storing e-mail and other types of messaging content (tasks, calendar items and contacts) • Preserving e-mail messages in a way that satisfies records management, discovery/e-discovery and other compliance mandates • Leveraging existing organizational infrastructure for security, searching and user accessibility to make addressing the first two objectives as seamless as possible for users and administrators KnOW WhaT yOu nEEd TO gET fROM yOuR sysTEM Any e-mail management system should be able to do the following: • Select and identify content to be stored in a way that satisfies discovery requirements, but also allows for the best possible metadata and security to be associated with the content to be managed • Preserve the content in a format that satisfies legal requirements • Delete content that is safe to discard • Allow users easy access to managed content • Respect ethical walls and security requirements david kiefer dOcautO, inc. Plan Before the Pile-Up Begins

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