Administrative Assistant's Update

October 2013

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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Administrative Assistant's Professional Development for Canada's Office Support Staff Enter AAU's goal-setting draw to win! PM #40065782 AAU is giving away three one-year subscriptions to The Canadian Employer newsletter ($275 value). To be entered in our draw, simply tell us about a work-related or personal goal you've set for yourself. We hope that writing down and telling us about your goal will help you to achieve it. The article on page one, by professional coach Helen Latimer, contains helpful tips and ideas on goal-setting and achieving goals. Email your goal by Nov. 30, 2013 and you'll automatically be entered in our random draw. (See details page 4) Inside Enter to win!. . . . . . . . . . . . 4 Enter our goal-setting draw today. You could win a subscription to The Canadian Employer. What not to tweet . . . . . . . . 5 That you want an illegal drug. While at work. Using the corporate Twitter account. Jerry Seinfeld . . . . . . . . . . 8 . . What's Seinfeld's awesome productivity trick? It made him a success and you can do it, too. UPDATE OCTOBER 2013 It's goal-setting time The Fall is the perfect time to plan for success By Helen Latimer I always feel very productive in the Fall. I think it's because the end of the year is approaching and yet there's still time to get a lot accomplished—if I get organized. For me, the Fall is a time to set goals, personal as well as professional ones. We all perform better when we have something against which to measure our progress, whether it's wanting to get in shape or learn a new skill. The process for setting goals is much the same as when we're creating a corporate budget or sales and expenses targets: 1) Goals must be measurable. For instance: a. Take a course to learn how to create newsletters. b. Increase my typing speed to 85 words a minute. 2) There must be a deadline. For instance: a. Complete the reorganization of the database by Dec 31. b. Leave a clean desk before heading out for the weekend. 3) Performance must be tracked. For instance, a. The course was completed. b. My desk was clean every Friday this month. c. My words per minute rate increased from 65 to 75. Time invested in goal-setting quickly pays off An office manager I know is incredibly productive. When we first began working together, I thought she must work extremely long hours to accomplish as much as she does. Turns out, she uses goal setting as a means of ensuring that not only the high priority tasks get completed, but that all the important but not urgent tasks get looked after, too. Once a quarter she identifies all the things she would like to accomplish over the next three months. Then she figures out when she feels she can complete each task. Continued on page 4

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