The quarterly publication of the International Legal Technology Association
Issue link: http://read.uberflip.com/i/21494
A Virtual Roundtable Discussion ASKTHE EXPERT Rebecca Dunaway Rebecca Dunaway is a Trainer at Waller Lansden Dortch & Davis, LLP in Nashville, Tennessee. She has her teaching degree in Business Education and English. Rebecca has worked in the technology area of the legal profession for over fifteen years and has always had a passion for working closely with the end users. She is currently the ILTA City Rep for Nashville and serves as a member for the Steering Committee for the User Support Peer Group. She can be reached at rebecca.dunaway@wallerlaw.com. Michelle Spencer Michelle Spencer is the Training Manager at Bracewell & Giuliani LLP, where she oversees firm-wide training needs from their Austin office. She has worked for Texas law firms since high school in various positions, always ending up helping and training people. For the past 13 years, she has been providing training and desktop support and finds that understanding the demands on her users, the work they do and speaking their language helps tremendously. She serves as the Vice President of ILTA’s User Support Services Peer Group. She can be reached at michelle.spencer@bgllp.com. In the Perfect World Tony Hartsfield Tony Hartsfield is a Senior Analyst, Learning Systems at Bryan Cave LLP. He has contributed to several ILTA publications, webinars and conference sessions regarding training and user support, e-learning, applications and leadership. He has served on the steering committee for ILTA’s User Support Peer Group. Tony can be reached at tony. hartsfield@bryancave.com. Honora Wade Honora Wade is a Senior Business Analyst at Perkins Coie, where she has held various positions over the past 10 years. She has worked in the legal profession for three decades with focuses on application evaluation and implementation, and user training and support. She speaks frequently for ILTA, ALA and other organizations. Honora has served as Vice President of ILTA’s User Support Peer Group for the past six years. She also serves on the boards of organizations supporting women in technology, hunger mitigation in Seattle and the arts. She can be reached at hwade@perkinscoie.com. 20 www.iltanet.org Peer to Peer