Administrative Assistant's Update

December 2013

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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DECEMBER 2013 FR OM TH E E D I TOR Joyce Grant I've had lots of people tell me that I'm super-organized. At my son's school, if someone wanted to know about an upcoming event, they asked me. I always knew. The truth is very different. The truth is, I'm not a very organized person. But to most people, I usually seem extremely organized. And that's because I'm so disorganized that I work really hard to make sure I'm organized. It just doesn't come naturally to me. I think that being organized takes too much time and involves so many micro-details that it's not how I want to allocate my time. Administrative Assistant's UPDATE Administrative Assistant's Update is published once a month by Thomson Reuters Canada Ltd. Editorial office vjoycegrant@sympatico.ca S(416) 656-7796 UJoyce Grant, Editor Administrative Assistant's Update Thomson Reuters Canada Ltd. 1 Corporate Plaza, 2075 Kennedy Road Toronto, ON M1T 3V4 Customer Service S(416) 609-3800 (800) 387-5164 TFAX (416) 298-5082 (877) 750-9041 vcarswell.customerrelations@ thomsonreuters.com Contents copyright. All rights reserved. © 2013 Thomson Reuters Canada Ltd. Contents may not be reproduced without written permission. Brief extracts may be made with due acknowledgement. Annual subscription: $189. Publications Mail Registration No. 40065782 GST# 897176350 2 Of course, you're reading this, thinking "yes, but being organized saves time!" Ah... spoken like a natural organizer. And I salute you—truly I do. One of the moms on my son's baseball team is super-organized. To the point of OCD, actually. On a recent road trip, she showed me that every drawer in her hotel dresser was full of her must-haves: wet wipes, cleaning products (!), and little labelled containers of condiments. Hey, at the team barbeque she was the one who showed up with a squirt of cooking oil (in a tiny, labelled squirt-top container) for my portobello mushroom burger. So I think it's great. The story about the chicken She confessed to me that organizing takes up a great deal of her time. She asked me if I thought she had a "problem." I told her the story about the family that goes to the psychiatrist and says, "Our dad thinks he's a chicken." The psychiatrist says, "Why don't you just convince him that he's not a chicken?" And the family says, "We need the eggs!" I told my friend that if she got her "problem" fixed, I wouldn't have had oil for my dinner, or been able to borrow a cup of Oxyclean for my son's baseball pants. So, while she may have a problem, it was one I was happy she had. She chuckled when I told her this. (I'm being glib and of course, the real answer is that any time you have a problem that interferes with your daily life and the things you want to do, it's a good idea to get some help. But she knows that.) Photo: trekandshoot/Shutterstock.com Being organized is not easy How an unorganized person stays organized I use my day-planner for everything. I also have an electronic calendar, but that's been hit-andmiss for me. I actually take photos with my phone, of my daytimer pages. Yes, I know that's pathetic, but—whatever works. I have a couple of places in my house that are very organized. My home-office desk, for instance. It's clear of clutter. It has to be, or I will lose things. I confess to my closest business aquaintances that being organized is a challenge for me. Most of my clients think that I'm Mary Poppins-organized. A handful of my closest colleagues know that I have strengths—and weaknesses. That's helpful to me, because they let me rely on their organization skills from time to time. I get everywhere early. I like being early, anyway; but it also gives me time to get my ducks in a row before meetings. If I've forgotten something, I have time to get it. If I make a mistake, I own it. If I've missed something because I was disorganized, I admit it. I don't try to blame someone else or justify it—I own my mistake and I find a way to make up for it. There is almost always a way a small mistake can be fixed, especially if you aren't wasting time trying to deflect blame. Organizing does take time. What takes more time is trying to be something you're not.

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