Administrative Assistant's Update

May 2014

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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8 Canadian Management Centre | www.cmctraining.org | (877) 262-2519 • Management skills for administrative professionals ($1,895) – Live online May 13 • Partnering with your boss ($1,645) – Live online Sept. 4-25 • Project management for administrative professionals ($2,195) – Toronto July 21-23, Aug. 6-8; Ottawa Nov. 12-14 • Essentials of project management for the nonproject manager ($2,095) – Live online July 14-17 • Getting results without authority ($2,345) – Live online May 20-29, July 8-17 Job Design Concepts Inc. | http://jobdesignconcepts.com/workshops.html | (416) 447-8832 • Supervise, motivate and lead others ($399) – Toronto May 15 • Meeting minutes made easy ($399) – Toronto May 29 • Speed reading ($399) – Toronto June 13 • Project management ($399) – Toronto June 19 • Developing emotional intelligence ($399) – Toronto June 25 Eli Mina Consulting | www.elimina.com | (604) 730-0377 • Minute taking standards and related issues – Edmonton May 20; Calgary May 22 • Robert's Rules of Order demystifi ed – Edmonton May 21; Calgary May 23 On-The-Right-Track Training and Consulting | www.on-the-right-track.com | (877) 213-8608 • Secret tech weapons for the administrative professional ($124) – Webinar, May 8 • Survive and thrive as a new supervisor ($124) – Webinar, June 5 • Time and workload management ($124) – Webinar, June 12 • Minute taking made easy ($369) – Toronto, May 21 UPDATE Administrative Assistant's UPDATE Seminar providers change their dates quite often. If you plan to attend an event, be sure to verify dates, times and places. Also, ask them about group discounts. MAY 2014 Event Information • Name of the event • Price • Date • City Organization Information • Organization's name • Website • Phone number Seminars and webinars WANT YOUR EVENT LISTED HERE? E-mail the following information to joycegrant@sympatico.ca: Listings require three months' notice and are listed according to space availability. AAU Calendar Signs an employee is leaving New research has found that employees who are thinking of leaving a company exhibit some subtle behavioural cues that others can pick up on if they look closely enough. These would-be quitters might not even know they're dis- playing the behaviour, according to the study conducted by re- searchers at Utah State University. One issue most employees have in common before they leave is disengagement from the work- place in the one or two months before they leave, the study found. Changes include: offering fewer constructive contributions in meet- ings, being more reserved and quiet, avoiding social interactions with their boss and other mem- bers of management, suggesting fewer new ideas and working less productivity. "There's this idea that people quit before they quit and it's this idea that once someone sort of makes up in their mind that thye're going to leave at some point in the future, they start to disengage from their organization, said Van Iddekinge, who worked on the study." Managers won't have an easy time picking up on the cues, said Cissy Pau, principal consultant at Clear HR Consulting in Van- couver. "If they're picking up on these things they're likely already a pretty good manager and have ongoing communication with their employees." Source: Canadian HR Reporter 2014 May AAU.indd 8 2014 May AAU.indd 8 14-04-17 9:17 AM 14-04-17 9:17 AM

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