Issue link: http://read.uberflip.com/i/34417
FORMING A KM STRATEGY FOR YOUR FIRM “Planning is conducted in a series of collaborative meetings involving all affected stakeholders.” • Future Vision Formation. The KM vision is summarized in a document describing the intended future state –– how things should operate at the end of the strategic planning window and what the perceived benefits will be. This involves outward- facing research about current and future industry trends and directions, and combines this information with the results of strategic interviews and collaborative visioning workshops that identify the desired future direction. If your firm has a business strategy about its future direction, your work may be easier in this regard. • High-Level Planning. This analytical effort describes how to get from your current state to your vision for the future over the strategic planning window — typically three to five years. Ideally, the planning is conducted in a series of collaborative meetings involving all affected stakeholders. The outcome of the planning is a series of program definitions. These are short documents that summarize the high-level plan by describing its core components, framing the key risks and benefits and high-level issues that senior management must address (e.g., formation of new business policies), and identifying the resources and investments required (e.g., soft costs such as people and level of effort, and hard costs such as out-of-pocket investments). The program definitions are a critical component of the strategic plan as they provide the practical roadmap to translate the vision into reality. With these elements in place, the firm is positioned to execute detailed project plans for the near-term priorities and to do so with confidence that the projects will support longer- term strategic goals and objectives. www.iltanet.org Knowledge Management 25