The quarterly publication of the International Legal Technology Association
Issue link: http://read.uberflip.com/i/34686
LESSONS LEARNED integrating through all aspects of the cases we work, how they’re worked and how they’re shared — is a key component for future success. • Licensing: We no longer engage in license upgrades. All upgrades to the platform are part of the evolving nature of the cloud-hosted platform and touch all areas of information management and unified messaging. Be it search, voice, video messaging, intranets/extranets, docs, etc., it doesn’t cost anything different or more than it does on a per-user, per-year subscription basis. • Security: A recent Homeland Security memo indicated law firms are being breached by outside entities to obtain sensitive privileged information. In reaction to this, the firm’s senior management wanted a plan where security and privacy needs evolve into a solution that competes directly with multibillion-dollar fortune 500 solutions. Based on Google’s ongoing developing security resources at play, we have among the most competitive infrastructures/environments possible that quell security issues both internally and for firm clients, with no additional cost to the firm in resources, licensing or infrastructure. CHALLENGES FOR THE FUTURE = OPPORTUNITIES TODAY From my perspective, many of the technological, behavioral and business challenges associated with collaborative cloud computing are equal opportunities for law firms to expertly marry technology (hosted or not) with business objectives. Examples include integrating third-party business solutions into evolving social media platforms; communicating to peers in the industry that concerns on security and privacy are met by investing in a solution which has the resources to devote to security and privacy on an evolving basis; continuing negotiated AFAs with clients as the industry moves toward a new era of relative transparency through social media- driven technology; alternative staffing arrangements being facilitated and expanded through outsourcing; and legal project management creating (and advancing) the roles of strategists and business analysts within law firms. ILTA’s 2011 Compensation Survey is now available! ORDER YOUR COPY ONLINE TODAY. ILTA’s 2011 IT Compensation Survey is now available. This self-reported salary survey analyzes the input of more than 1,900 survey participants from law firms within the United States and covers the following functional areas: • Enterprise or Departmental Management of IT (Technology/Systems) www.iltanet.org/pubs 142 www.iltanet.org Peer to Peer • Network Services • Helpdesk and Desktop Support • End User Technology Training • Application Development • Application Administration • Telecom and Audio-Video • Litigation and Practice Support • Knowledge Management • Portal/Intranet and Web Development