The quarterly publication of the International Legal Technology Association
Issue link: http://read.uberflip.com/i/43128
ADVANCED TRAINING Additional optional training should be conducted for those power users who would like to integrate time capture into their workflows. This training should focus on more interactive ways to consume information, including drilling down or setting up rules. A simple workflow to support transmitting data from the capture environment to the time-entry environment should also be discussed. Advanced training should be offered periodically. This ensures that attorneys who have gradually increased their acceptance of time capture can make the shift to power users when they are ready. In the long run, around 20 to 30 percent of attorneys usually become power users. ONGOING AWARENESS CAMPAIGN The firm should promote time capture internally to increase utilization rates. When attorneys talk about time capture, others are more willing to opt-in because of the good experience their colleagues are having. With increased usage, the firm recovers additional billable hours, which, in turn, increases revenue for the firm. The following are some suggestions to encourage participation: • Email messages offering additional training for potential power users • Testimonials from fellow attorneys ("You've got to try this!") to encourage opt-in • Embedding in the intranet portal, so that participating attorneys get more value and non-participating attorneys are made aware of the option When a new time-capture system is implemented and these training practices are followed, a firm can recover an additional six billable hours per attorney per month on average. This additional time goes straight to the bottom line of the firm, maximizing the return of your investment in time capture. ILTA Technology training that can be directly applied to your current work Leadership and team building Emerging technologies Uses of social media Public speaking 45% Survey Says . . . ILTA recently polled it's members to gain insight into their personal career development and resume-bolstering activities. WHICH EDUCATIONAL TOPIC APPEALS TO YOU MOST? 39% 10% 3% 3% CAREER-BUILDING ACTIVITIES Are you currently pursuing or planning to pursue a higher degree? Are you currently working to improve your public speaking skills? Do you participate in online webinars? Do you participate in classroom training courses (through your firm/company)? Do you attend industry conferences? 19% 53% 97% 59% 81% Peer to Peer the quarterly magazine of ILTA 73