ILTA White Papers

Risky Business

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STEVE HELD AND RYAN POWERS CLARITY CONSULTING Automating Your Business Intake Process Is a Good "Hobbit" to Practice "It does not do to leave a live dragon out of your calculations, if you live near him." — J.R.R. Tolkien, "The Hobbit" That's excellent advice for law firms, not just hobbits. Because while you may never run into Tolkien's fictional dragon, Smaug, you can be certain there are some very real dragons lurking nearby 28 Risky Business ILTA White Paper — equally dangerous ones named disqualification, malpractice, unwanted publicity and delinquent client. ATTACKS ON THE RISE Over this past year, there have been some notable examples of firms that have felt the flames of these nasty creatures. In April, a large firm found itself amidst a flurry of negative publicity over

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