ILTA White Papers

Risky Business

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ABOUT THE AUTHORS NANCY BEAUCHEMIN is the President of InOutsource. She has spent more than 20 years advising law firms on records and information management best practices given rising costs, new technologies and evolving risk management concerns. Nancy has earned the Certified Records Manager (CRM) designation, she frequently speaks to audiences on the challenges of managing information, and she has authored several articles for legal and information management publications. Nancy can be reached at nbeauchemin@inoutsource.com. CATHY BRODE is the Director of Product Marketing at Litéra Corp and has over 14 years of expertise in server-based document and content processing, particularly around metadata removal. She was formerly the founder and Managing Director of 3BView. Prior to 3BView, Cathy was a founding member of CDC Solutions, a provider of software and services for the life sciences industry. Her career started as a systems engineer in the security network systems and telecommunications department at Plessey Research, where she managed European research on advanced network management. Cathy can be reached at cbrode@litera.com. JEFF GOENS is the co-founder and General Counsel of Dialawg LLC, a company providing secure online communication for attorneys and clients, and the Executive Director of the International Legal Technical Standards Organization, a nonprofit that develops and promotes technology standards for the legal profession. Jeff has practiced in-house with large and small companies, and enjoys exploring the variety of issues presented by the movement and storage of data in the cloud. He can be reached at jeff@dialawg.com. ROBIN HARDY is a Senior Writer at Autonomy, Inc., specializing in compliance, risk, legal, and regulatory technologies. She works with a team of marketing professionals to develop written communications that educate readers on the capabilities of Autonomy's breadth of meaning- based governance solutions. Before joining Autonomy, Robin worked as a writer and communications consultant with major corporations, including American Express, Qualcomm, Interwoven and CA, Inc. She can be reached at robin.hardy@autonomy.com. STEVE HELD is the Director of Legal Solutions at Clarity Consulting. Steve has more than 16 years of experience delivering custom software solutions and has worked within the legal industry for over 12 years. Steve consults with Am Law 200 firms to streamline and automate critical business processes, such as new business intake and lateral hire on-boarding. Steve also works with firms to apply process improvement/project management principles and solutions to the execution of legal matters, enabling firms to better manage how client work is conducted, increase efficiencies and construct future alternative fee arrangements. He can be reached at sheld@claritycon.com. 74 Risky Business ILTA White Paper NATALIE HUHA, Principal and co-founder of JustEngage, Inc., has over nine years of experience in the legal industry. Natalie specializes in social business development, collaborative technologies and training. She is dedicated to enhancing awareness of social media and technology professional development in the legal industry. Natalie currently serves as the Vice President of Content Management for the Delaware Valley chapter of HelpDesk International and was a past ILTA steering committee representative for user support. She can be reached at nhuha@justengage.net or on Twitter @legalerswelcome. LIZA MADDEN is the Director of Marketing for Autonomy iManage, where she is responsible for providing strategic marketing content to support Autonomy's meaning-based governance suite of products, covering document management, email management, records management, knowledge management, enterprise search, archiving, compliance and e-discovery. Liza has over 20 years of experience serving the content management needs of Am Law 200 law firms and Fortune 500 legal departments as a consultant and account executive. She can be reached at elizabeth.madden@autonomy.com. JIM McGANN serves as the Vice President of Information Discovery for Index Engines. He has extensive experience with e-discovery and information management and is currently contributing to the Sedona Conference Working Group that's addressing electronic document retention and production. Jim is a frequent speaker for industry organizations, including ARMA and ILTA, and has authored multiple articles for legal technology and information management publications. He can be reached at jim.mcgann@indexengines.com. BOB MELLINGER is the founder and President of Attainium Corp, which he launched to deliver business continuity, emergency preparedness and risk management services. For over 25 years, he has provided business solutions and strategic guidance to associations and commercial enterprises. Bob is a frequent speaker on the topics of business continuity, contingency planning, emergency preparedness and crisis management, and has been a guest lecturer at the graduate level on business continuity and emergency preparedness at various prestigious universities. He can be reached at bmellinger@attainium.net. JACK NEWTON is the co-founder and CEO of Clio, a cloud-based practice management system for small to medium-sized firms. Jack has more than 10 years of experience in building startups and cloud-based applications. Jack is a nationally recognized writer and speaker on the security, ethical and practical aspects of cloud computing. He can be reached at jack@goclio.com.

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