GO Indoor

Spring 2015

USIndoor's Official Magazine is a quarterly publication, dedicated to owners, managers, program administrators and other professionals, startups and providers involved with indoor recreational sports facilities.

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EDITOR Sylvie Green GRAPHIC DESIGN Brad Miller NATIONAL ADVERTISING sales@usindoor.com USINDOOR STAFF Don Shapero President Lou Mengsol Meetings Director Jim Cline CAO Program Director Chris Moler Sponsorship Director Perry Logan Digital Screen Advertising Manager Sylvie Green Publications Manager Michael Horn Media Manager Said Sanhoury Director of Officials KT Fanelli Doris Biachini Customer Service Jason Yang Webmaster ADVISORY BOARD Peter Spanos Mark Grossman Afrim Nezaj Hank Aldrich Jan Eric Nordmo MEMBERS-ONLY COMMITTEE Afrim Nezaj - Chairman John Wack Jan Eric Nordmo Brant Smith GO Indoor (ISSN-1947-8348) is a quarterly publication of the United States Indoor Sports Association. 1340 N. Great Neck Rd., #1272-142 Virginia Beach, Virginia 23454-2268 Email: pr@usindoor.com Supporting Sponsors Premier Sponsors Elite Sponsors THANKS TO OUR SPONSORS 6 15th Anniversary Facility Operators Conference Fort Worth, TX 8 Hiring a Managment Company by Sylvie Green & Pete Spanos 14 Referees on the Front Line of Customer Service 16 Making the Most of Your Membership 18 What to Do When a New Facility Moves Next Door SPRING2015 3 Image Courtesy of Vetta Sports

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