RV PRO

March '16

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MEC's line of Excela-Flo Auto Changeover Regulators MEGR-253 MEGR-253H (High Capacity) It was tough times that first brought Marshall Excelsior Co. (MEC) and the RV world together. When a local LP gas supplier shuttered its doors in the midst of the Great Recession, a void was created in the industry. Already known as a leading manufacturer of fittings, valves, regulators, hoses and a variety of other parts for the LP gas, natural gas, and anhydrous markets, it wasn't long before dealers and distributors turned to MEC hoping the company would step up to the plate. MEC did just that about five years back and hasn't looked back since. "We serve everything from the OEMs to the distributor, to the dealer, to the end user," says Jason Peck, National Account Manager. "We try to help everybody out the whole way." Part of MEC's strength is its ability to tailor- make products for specific applications in order to achieve higher performance. For example, an RV could have two furnaces, an on-demand water heater, a stove and a fridge – all things that run off of propane – or the RV could just have a small stove and fridge. In such cases, one of those RVs might have 150,000 BTUs and the other might have 40,000 BTUs. "We don't feel that you can use the same regulator for both applications," Peck says. "We're trying to customize what you're using on your unit to get better performance." As a result, MEC has come up with regulators designed for small, standard and large RVs depending on the number of appliances and their BTU load, dialing in to achieve the best, most consistent and most constant pressure. This is what allows appliances to run more effectively and last longer, Peck says, but no one else is currently doing that. Instead, the current industry norm is more of a one-size-fits all mentality. Product testing and quality assurance is another element that sets MEC apart. While many manufacturers perform batch tests on their products, MEC tests 100% of production in a facility that is the only one of its kind in the nation. "We run all of our product R&D testing on LP gas whereas our competitors use air or water," Peck notes. Founded in 1976, MEC's family-owned and operated dynamic allows the company to react faster than many larger corporations or businesses located overseas, and there's also plenty of opportunities for one-on-one interaction with customers, who are always welcome to stop by and visit the company's facilities in Marshall, Michigan. A Strong Focus on Technician Training Yet another differentiator that sets MEC apart from the pack is its dedication to education, working with and helping not just the OEMs but also the dealership technicians that work on them. MEC reaches out to RV technicians to provide a free two-hour training class that is approved and certified through the Recreation Vehicle Industry Association (RVIA) and the Recreational Vehicle Aftermarket Association (RVAA). The intent is to provide techs with a more in-depth knowledge and understanding of how the whole LP gas system works, what can interfere with it, and what they can do to troubleshoot in order to determine if any given issue is an LP gas problem or an appliance issue. Not only does it solve plenty of warranty issues, but it also allows MEC to learn from the techs and continue to develop newer, better products. MEC EMERGES AS THE INDUSTRY LEADER IN LP GAS MEGR-253L (Low Capacity) Paid Advertorial

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