RV PRO

May '16

Issue link: http://read.uberflip.com/i/671704

Contents of this Issue

Navigation

Page 15 of 107

10 • RV PRO • MAY 2016 rv-pro.com How Are We Doing? The proper use of employee feedback builds consensus. TIMOTHY F. BEDNARZ, Ph.D., is the author of the 125 books included in Pinpoint Skill Development Training Series. He has also authored "Great! What Make Leaders Great," which was selected by Forward Review Magazine as one of the Top 10 career books published in 2011. During his years as a business consultant, Dr. Bednarz has successfully worked with clients including ADP, 3M, Ameritrust, Caribou Coffee and General Electric. For more information, email timothy.bednarz @majorium.com or visit www.majorium businesspress.com. M any companies take the time to survey their customers. But what about their employees? Productivity is enhanced and empowerment achieved when leaders solicit, then act upon employee feedback, ideas and concepts. Some would say soliciting and acting upon feedback is the essence of leadership. The proper use of feedback allows leaders to build consensus among their employees and give them ownership of the ideas and concepts to be implemented within the organization. There are critical differences between "man- agers" and "leaders." Managers tend to direct and control without soliciting feedback and building employee consensus. Leaders, on the other hand, build their strength from group consensus, acting as facilitator rather than controller. They understand the power and synergy of combining ideas and working together to achieve mutual goals. The more involvement leaders seek from their employees, the easier it will be to implement new ideas, resolve nagging problems, minimize conflict and move the organization forward. Leaders will find the more proficient they are in working with their employees and soliciting their input, the smoother things will run, as many problems and headaches experienced in the past are eliminated. The ideas and concepts created by employees during the feedback process can be easily imple- mented using the following techniques, either in a group setting or individually. Productivity is enhanced and empowerment achieved when leaders solicit, then act upon employee feedback, ideas and concepts.

Articles in this issue

Links on this page

view archives of RV PRO - May '16