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"We have a constant recruiting process," Hodgson said.
"We have a referral program that we think is very helpful
for us. We reward our current employees for bringing
us good, new employees, so we try and incentivize our
current employees to bring their family and friends and
coworkers and get them on to our roster. It's a challenge
for sure. To retain good people is a challenge."
Seasonality
At the end of the day, when the stands are empty and the
sizeable crowds are well out the door, preparations for
the next big event should already be in the works.
Seasonality plays a role in arrangements, but starting
work in the offseason— even six months ahead of time—
could mean less scrambling in the future.
The logistical and administrative planning during the
offseason allows rink managers to hit the ground running
instead of quickly falling behind.
What does Hodgson do during that time?
"That's our planning and preparation," Hodgson said.
"We use that time to recruit, and to train and to do all
of those things so that when the busy times comes, we're
ready to go. If you're not ready at the start of that busy
season, you're not going to get caught up during the
busy season."
,
The size
of the crowd
can affect ice
temperatures.
Plan ahead for
adjustments.
