RV PRO

March '17

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rv-pro.com March 2017 • RV PRO • 33 to sell and how to take care of customers than anyone else I've ever met. Another gentleman, Ross Sibert, started working in sales with my dad in 1958 and just recently retired." A handful of others among the deal- ership's total workforce of about 40 employees have worked for Ray Citte RV for more than 15 years, and some more than 20. "Longevity is what it's all about," Citte says. "You'll always lose some great people. That's inevitable. A couple have gone on to start their own companies, for instance, and we've supported them every step of the way." Citte attributes the strong dealership culture for helping him find – and retain – the talented people, who in turn nur- ture customer relationships that often run for decades. In addition to offering a nice benefits package and good work environ- ment, the dealership goes a step further by regularly acknowledging team members who epitomize the dealership's values. "We have a Values Champion award program where every quarter people vote for the Values Champion in different cat- Ray Citte RV President Neil Citte is pictured in front of a drawing of his father, Ray Citte, in his office. The dealership has been serving customers since 1946.

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