May '17

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rv-pro.com May 2017 • RV PRO • 41 individual dealerships I traveled a lot all over the country. Now, I mostly just do major shows, such as the Louisville shows and the FMCA conventions. I'm the spokesperson for the Hershey show. When I'm home here in Seattle, I work on my column, videos and articles. I'll also do local shows here in Washington because I live here. Last year, I made 15 trips. That's too many. This year I'm trying to slow it down a bit. Believe it or not, this is slowing down. Years ago, I would take anything. Now I want to spend time with our grandkids. My wife, Deborah, runs the administrative side of Bunzer Consulting. She's my wife, business partner, corporate officer, proofreader, editor and videographer. She prefers not to travel anymore, but she's not ready to retire yet. She's a behind-the- scenes person. And of course, she's a full-time grandma and prefers staying near the grandkids. RV PRO: What would you say are three or four of the biggest changes you've seen during your 40-plus years in the industry as it relates to the RVs? Bunzer: I would have to say it's the creative minds at work in the industry. RVs have evolved because of their genius. I like the aftermarket inventions – people who solved a problem that was out there. As far as RVs themselves, the basement model was a big change. The Fleetwood Bounder under John Crean's direction was the first of its kind – and it changed the way RVs were built. Slide-outs would be next. That made RVs so much more livable and spacious. And electronics today. It is both a blessing and a curse. It makes the owner's life easier and the tech's life more difficult. As electronics continue to evolve, it will get very interesting in the future. Another big change is the innovation of having everything come from the factory. In the past, RVs came to the dealers completely unequipped. Dealers made their money by adding generators, TV antennas and air conditioners. Now a model arrives at the dealer- ship loaded with all those things and more. It's made a difference on how they are sold and how the dealer makes his money. RV PRO: Regarding all of those electronics in RVs, have you become an expert in this area? Bunzer: Not an expert. Electronic devices are not going away and they are only going to become more prevalent in the next few years. You have to stay on top of it. There's already so much stuff out there, you can't remember it all and each device is so specific. You have to rely on the manufacturer to provide direction, to trou- bleshoot. I have a library of online manuals. If it were in print, it would fill a two-story building. Thanks goodness for computers. The printed circuit board on a basic appliance – that I under- stand. But the rest? That's when I have to rely on the people who built it to educate me. I try to learn from the suppliers. They have put the R&D into the product and they know it best. You don't do a repair on electronics. If it's a bad board, it's replaced. We used to fix things; now we replace them. R V P R O D U C T S G R O U P ® 365 W. Victoria St. • Compton, CA 90220 • 800-347-2232 • www.norcoind.com/bal • Same BAL quality in a low profile jack • New design allows for lighter jack without sacrificing strength • Wider frame mounting brackets increase stability • Increased ground clearance for smaller trailers - 3.25" collapsed dimension 24" travel with 5,000 lb static capacity per jack • E-coated for superior rust protection • Double lead AMCE threaded rod for faster operation • Two jacks, one handle, and hardware per box • Made in Elkhart! 24028 Imported from Elkhart LoPro SJ24 Scissors Jack MADE IN U.S.A.

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