Sign & Digital Graphics

July '17

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S I G N & D I G I T A L G R A P H I C S • July 2017 • 17 Canon Solutions America Awarded HDI Support Center Certification Melville, New York-based Canon Solutions America, a wholly owned subsidiary and the sales arm of Tokyo- based Canon, announces that its solutions support cen- ters in Burlington, New Jersey, and Itasca, Illinois, each successfully passed a renewal audit to earn HDI Support Center Certification. HDI is a part of UBM PLC and is the global professional association for technical service and support profession- als and the premier certification body for the industry. This certification, valid for two years, was first achieved by Canon's solutions support centers in 2015. To in order to be in compliance with the HDI Support Center Certification standard, Canon Solutions America successfully underwent a thorough on-site renewal audit. The company says every support agent, supervisor, and manager in those centers strived not only to main- tain the standards of the HDI Certification, but to exceed the results that merited the 2015 accreditation. In fact, the company reports, the recent audits did in fact indi- cate significant improvement in the areas of customer satisfaction; process and procedures; and performance. Miami Partners with Start-Up on First Digitized Zoning Code Gridics LLC, a Miami-based startup company that blends technology with real estate, announces a partnership with the city of Miami for it to use the com- pany's new Zonar.City software application in its urban planning. The company has a patent pending for Zonar.City, which it says is designed to ease the arduous planning and zoning approval pro- cess of real estate development by allowing cities and architects to check development plans against site-specific zoning require- ments. The city says it plans to use the application across the city's planning, zoning and development functions, making it the first city in the world with a site-specific, digitized zoning code. Gridics was founded by three University of Miami graduate students with backgrounds ranging from urban planning and archi- tecture to real estate technology and engineering. At the core of Zonar.City, they say, is a proprietary rules-engine that integrates all the regulations and variables of a zoning code with property records and parcels to allow users to create potential development scenarios in 3D on a map interface. It is a cloud-based, Software- as-a-Service application designed to integrate with any city's zoning code to expedite development plan compliance reviews, conduct real-time 3D development scenarios and visually test pro- posed zoning code changes. SDG

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