September '17

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38 THE SHOP SEPTEMBER 2017 EDITOR'S NOTE: This is the second in a series of articles exploring stress issues related to operating an independent automotive after- market business. See Part 1 in the July 2017 issue of THE SHOP. T wo questions came to mind when researching and writing about work- place stress and our health. The first question was how does a person whose health is compromised not only start to recover, but also reconfigure their career to be less stressful—all the while trying to make up work time that was lost due to the health issue? It's almost as if two heavy items (recovery and career modification) were loaded onto an already overfull cart. The second question is one that can be asked of some shop owners and automo- tive professionals who effectively juggle running and working their shops or careers with managing their home life: "How do they do it?" Let's tackle the first question by checking in on some of the folks from Part 1 of this series. IT WILL BE OK Mike Santos was the stressed-out dealer- ship technician who used a combination of CDB oils, music and taking short breaks when things got intense. The stress was affecting his marriage as well as his health, as he would come home in a dark mood. In the last three months Mike has changed jobs at the dealership. He's now working as a service writer. While his pas- sion is turning wrenches, this is much less stressful for him. He also calls his wife on his drive home and discusses his day, so that by the time he gets home, it's out of his system and his mood is improved. With his new job, he's had the time to work on starting a consulting business. The transition and recovery for restyling shop owner Steve Hall has been tough. Steve had been overloaded and over- whelmed by his shop for many years and felt like he was in a fog. His thinking was clouded and he wondered if he was devel- oping dementia. He was also having chest pains. His doctor found that Steve's cortisol levels were sky high. Looking closely at his blood work for the past several years, the doctor found Steve showed some signs of being under a high degree of stress. But hormone The Silent Epidemic By JoAnn Bortles Your shop, your stress—and your health. Getting behind schedule is a top reason for shop stress. Adopt organizational techniques that allow you to keep projects on schedule. 38 THE SHOP SEPTEMBER 2017 PART 2

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