Sign & Digital Graphics

October '17

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44 • October 2017 • S I G N & D I G I T A L G R A P H I C S Installation The flip side of the shop form is for the installers. It goes on a clipboard that we keep hanging on the wall with the other forms and moves outside to our install area. Prior to the customer coming in, the top section is for the installer to review as they prep for the installation. At this point the layout gets reviewed with the designer so the installer under- stands placement requests, coverage and windows that will have perforated view thru graphics. Any areas of the vehicle that we may not normally wrap on a com- mercial wrap are also gone over. The installer should also have printed layouts for each side of the wrap. If we're wrapping in panels, we also like to make sure that both the proofs and the media rolls themselves are clearly labeled. On box truck installs we start with the first panel on the back of the vehicle, note the overlap we're given by the designer and start installing. We don't hang the whole truck first, so it's important that proofs, measurements and panels are clearly labeled ahead of time. Check Off We've also added boxes to quickly note if the vehicle was dropped off on- time and if the vehicle was dirty or waxed. We can also check off any parts that were removed or should be removed so we can be sure they're put back on if needed. Removal Removing existing graphics from a wrap, prior to re-wrapping, is fairly common. We've created a Paint Removal Disclosure form that we keep in a wall rack along with all our other wrap related paperwork. On the installer checklist we have a Let's Talk Shop C O N T I N U E D box to remind ourselves that this form has in fact been signed. We can also note start and stop times for the removal itself as we typically charge by the hour. We also note any damage that may have been found on a template and add it to the paperwork. A list of common things to look for is noted to make it more efficient for the installer. Post Installation Sometimes it's helpful to have items in a process listed out just to be sure no steps have been overlooked. At the bot- tom of our installer checklist we've added the post installation steps that we need to make sure we've completed. It's a simple list but making sure that we didn't rush past the post heat step or that we've checked that there are no lift- ing edges is very important. We also note any placement measurements, especially if the vehicle is part of a fleet we're wrap- ping. After the vehicle wipe down and before the customer picks up we make sure to get plenty of pictures of all sides. Wrap Care Sheet We had also created a wrap care sheet that we would hand out to customers. It has proper washing information includ- ing tips about pressure washing and wax- ing. We would often forget to hand this to the customer though so we've created a new solution. One of the many helpful tips that we've gotten on The Wrap Institute's website (www.wrapinstitute.com) was the idea of a door hangar style after-wrap sheet that is hung on the customer's mir- ror by the installer. Our sheet has a bit of different information but the idea is the same. When the installer has completed the post install checklist, the last item to check off is the placement of this sheet in the vehicle. We hang this from the rearview mirror where the customer can see it. It includes the post care washing information on one side and the recom- mendation to bring their vehicle back in for a complimentary check for any issues, along with our contact info. SDG DON'T HAVE TIME TO SHOP? Manage all of your email preferences in one easy location: WWW.SDGMAG.COM Let Sign & Digital Graphics bring the industry's BEST PRODUCTS AND DEALS straight to your inbox!

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