December '17

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rv-pro.com December 2017 • RV PRO • 57 an employee making a report in good faith will not be retaliated against. And establish multiple channels of reporting, including anonymously. That can encourage people to speak up." Multiple Paths Experts on workplace violence empha- size that prevention is a continuing effort rather than a single magic pill. "Employers must engage in an ongoing process involving multiple prevention strategies from hiring to retiring," says Nater, with Nater Associates. The key to a successful workplace policy is preparation, according to experts. "Don't assume that a violent incident is not going to happen at your workplace," Maxey says. "Establish a workable policy, communicate it to all of the employees, and make sure everyone knows how to call and report what they see." Quiz: How Prepared Are You for an Act of Workplace Violence? Take this quiz to assess your preparedness for an act of workplace violence. Score 10 points for each "yes." 1. Have you published and communicated a "zero tolerance" policy? 2. Have you trained your workforce on violence warning signs and reporting practices? 3. Have you built trust and confidence in your workforce so that people feel safe from harm when they report what they see? 4. Have you trained all your supervisors on aspects of workplace violence prevention? 5. Do you resolve all reported observations and reports quickly? 6. Have you prohibited weapons in the workplace? 7. Do you discipline and treat every employee with dignity and respect? 8. Do you carefully vet potential employees for previous incidents of workplace violence? 9. Do you confront misbehaving employees with statements of observed evidence rather than judgments? 10. Have you coordinated with your local law enforcement in advance of any event? Now total your scores and assess your readiness on this scale: 80 or higher means you are well prepared for an act of violence. Between 60 and 80 means you need to up your game. And below 60 means that you need to start developing good policies and procedures. Why limit traffic into your shop by limiting what you sell? Our power enhancement products for gas and diesel trucks and RVs are industry leaders. You can now buy Banks products for maximum profit and maximum customer satisfaction. Note: You don't need a diesel specific mechanic to install over 95% of our line. We can set you up with a WD, or if you are not serviced by one of our WDs, we will sell you direct! RVPro_Dec2017_offer.indd 1 11/1/17 3:14 PM

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