Customer Case Studies

© 2018 Sage Intacct, Inc. All rights reserved. www.sageintacct.com 877-437-7765 Challenges Managing Growth with Best-in-Class Financial So ware Patreon is a fast-growing startup that's on a mission to help creators get paid for their work by providing a membership platform that connects all types of artists with their fans. As the business expanded, its financial complexity increased exponentially, and a er a couple years on QuickBooks, Patreon's outsourced accounting team found that the so ware was no longer able to keep up with its needs. The finance team had been spending a full day each month manually entering payroll entries into the accounting system, which contributed to a lengthy monthly close. Financial reporting required excessive spreadsheets just to track allocations across separate departments, creator categories, or other dimensions of the business, and monthly finance meetings meant several days of painful analysis and preparation. Eventually, the company established an in-house finance organization, and graduated to Sage Intacct's robust cloud ERP so ware for improved processes and powerful report creation. Alan Federman, Patreon's head of finance, pointed out that, "We're still a young company and our business model will likely evolve over time. One of the reasons we went with Sage Intacct initially was because we knew it could support not only all of the capabilities we need today, but also everything we'll require tomorrow. This very smart decision to adopt best-in-class ERP is the reason I'm able—even as a single-person finance team—to stay ahead of our growth and prepare for future expansion overseas." Solutions Financial Insight Enables More Accurate Growth Forecasting A comprehensive Sage Intacct dashboard now helps the leadership team track the company's top performance metrics, including pledge growth, operational efficiency, and overall financial position. In addition, it summarizes key financial and operational insights such as Patreon's headcount by department, operating expenses by spend category, revenue per employee, cash burn rates, working capital, and profitability—all with month-over-month and year-over-year comparisons and health indicators. Company Overview Patreon's mission is to fund the emerging creative class. Its platform connects artists and creators with fans, who directly fund creative projects on a recurring basis. Thousands of musicians, podcasters, video game developers, comic creators, and others are using Patreon to engage and nurture their fan-base in an intimate, immediate, and interactive way. Executive Summary Previous So ware: • QuickBooks Results with Sage Intacct: • Cut monthly close in half • Minimized time spent on data entry and reporting • Improved forecasting and decision-making • So ware paid for itself in <3 months based on business value alone Managing Growth with Best-in-Class Financial So ware Patreon C A S E S T U D Y

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