Customer Case Studies

Customer Profile Case Study: Personal Healthcare | 1 Executive Summary Results with Sage Intacct: • Shortened monthly close from one week to one day • Saved over 400 person-hours annually • Avoiding $80,000 in annual salary costs Thanks to Sage Intacct, we've been able to bring more accounting in-house, and avoided hiring another 1.5 employees that we would've needed to keep up with our growth – at a savings of around $80,000 each year. Our staff can take on more new projects and financial analysis that they simply didn't have the bandwidth for before. –Israel Ostrovitsky, Controller, Personal Healthcare In Search of Multi-Entity Financial Management to Support Future Growth Founded in 2008, Personal Healthcare manages senior care facilities that provide skilled nursing and rehabilitative care. In order to maximize operational efficiencies, the company's business office manages accounting and separate financials for each facility so it can focus on providing the best possible service to its patients. As the organization expanded from one to eight individually owned nursing homes in just five years, it needed to improve its financial processes and visibility. Previously, Personal Healthcare used outside accountants and an industry-specific so ware suite to manage its financials, but the so ware failed to keep up with the company's rapid growth trajectory. The old so ware couldn't support paperless financial processes or provide transparency into revenues, payroll, and expenses across different states, facilities, or departments. "We chose Sage Intacct over healthcare industry solutions because it was immediately clear that it would be incredibly easy for all of our staff to use, and it allows us to configure the system to our very specific needs," said Israel Ostrovitsky, controller at Personal Healthcare. "Sage Intacct gives us the flexibility to customize virtually any report and analyze our financial data using key operational metrics like cost per-patient-per-day – a measure that's extremely important in a business as specialized as senior care." Flexible Financials Increase Productivity Personal Healthcare worked with Sage Intacct partner Bri enford Systems to transition the company's general ledger and accounts payables processes onto Sage Intacct's modern financial management and accounting solution. By moving to the user-friendly Sage Intacct system, the organization shortened its monthly close process from a week to only a day or two, and can now consolidate financials across its eight entities instantaneously. Bri enford also helped Personal Healthcare seamlessly integrate Sage Intacct with several other healthcare so ware solutions, including MatrixCare and Reliable Health Systems, which dramatically streamlined several inefficient workflows. In addition, Personal Healthcare's purchasing brokers send weekly or monthly reports as Excel or even PDF files with thousands of transactions, which can be easily uploaded directly

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