Customer Case Studies

Customer Profile Case Study: SolutionReach | 1 A er comparing Sage Intacct against NetSuite and Acumatica, we found Sage Intacct to be the perfect fit for our specific needs around subscription billing, revenue recognition and financial visibility. –Steve Dalton, Director of Finance, Solutionreach Finding a Cloud ERP System to Improve Business Operations Solutionreach offers so ware-as-a-service (SaaS) solutions for total patient engagement, serving health care providers such as dentists, physicians and optometrists. The company has grown revenues 50 percent consistently over the past several years, and as this growth accelerated, its finance team decided to replace its basic QuickBooks accounting so ware. They went in search of a modern cloud ERP system that could more efficiently handle the company's exploding B2B subscriptions revenue model, while providing greater visibility into business performance. "We knew we needed a cloud solution that could handle our growth and would integrate with whatever new business applications we adopted down the road," said Steve Dalton, Solutionreach's director of finance. "Sage Intacct easily met these requirements, and its AICPA endorsement gave us peace of mind that its scalable general ledger was built for finance and would work for us over the long term." Solving Subscription Management Challenges As a result of Sage Intacct's robust and flexible subscription billing and revenue recognition capabilities, as well as its seamless integration with other best-in-class applications like Salesforce CRM, Solutionreach was able to establish a highly-efficient subscription lifecycle management process that has more than kept pace with its thirty-fold increase in monthly subscription volumes. When a new subscription is added into Salesforce, the data is used by Sage Intacct Subscription Billing to automatically trigger monthly recurring billing and to account for revenue under the appropriate recognition rules—independent of billing and pricing terms. Sage Intacct connects with a number of payment gateways like PayPal Playflow, and Solutionreach uses this functionality to charge credit card payments on the due dates and automatically match payment details in Sage Intacct accounting records. Solutionreach also streamlines subscription events like renewals with Sage Intacct. This entirely automated process saves hundreds of hours of manual data entry that Solutionreach's finance team would have needed in order to handle thousands of monthly customer payments using QuickBooks. The company also leverages Avalara's AvaTax for Sage Intacct solution to automate sales tax calculations on monthly subscription invoices. Executive Summary Previous Solution: • QuickBooks Results with Sage Intacct: • Saving 100s of hours of work each month • Cut monthly close in half • Achieved quick payback period and high ROI

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