Customer Case Studies

Customer Profile Case Study: Matrix Absence Management | 1 Executive Summary Results with Sage Intacct: • Streamlined revenue management and other financial processes • Reduced monthly close by one full day/month • Sped monthly invoicing by 20% We put Sage Intacct and NetSuite head to head, and a er an extensive evaluation found that Sage Intacct would offer a be er return on investment as it was more flexible, had more features, and offered a lower total cost of ownership. –Mike Fredericksen, CFO, Matrix Absence Management Finding a Flexible, Cloud-Based ERP System Founded in 1987, Matrix Absence Management provides customized management of disability, workers' compensation, and family leave programs. A subsidiary of Delphi Financial Group, a publicly traded insurance holding company, Matrix Absence Management has 600 employees serving more than 400 companies throughout the United States. The growth and success of the company over the years posed some significant operational challenges. Mike Fredericksen, chief financial officer at Matrix, explains, "We had been using a combination of on-premises accounting so ware products for our financial system, but they weren't flexible enough to meet our changing requirements. Also, in the event of a disaster, we had no data recovery plan." Matrix Absence Management needed a cloud-based solution that would be flexible enough to evolve with the company, and reduce demands on its small IT team. Several other key requirements included finding a solution that would deliver improved revenue management capabilities, support a complex general ledger structure, and enable paperless processes. Lastly, Matrix wanted a user-friendly solution they could customize as needed. A er narrowing down its choices to NetSuite and Sage Intacct, Matrix Absence Management chose Sage Intacct's cloud financial applications. Automating Revenue Management and Other Financial Processes Sage Intacct provides Matrix with several key benefits, including improved financial processes and a shortened monthly financial close. Sage Intacct's revenue management capabilities allow Matrix to streamline and automate the revenue recognition process by leveraging flexible, user-defined templates that automate the generation of revenue recognition schedules. This provides increased control over the timing of when to recognize revenue and eliminates the need to manage complex Excel spreadsheets outside of the financial system.

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