Customer Case Studies

Customer Profile Case Study: RAM | 1 Executive Summary Previous Solution: • Microso Dynamics GP Results with Sage Intacct: • Shortened monthly close by 2 weeks • Maintained lean finance team despite 30% transaction growth • Gained visibility into clinic costs for improved decision-making Our reporting is like night and day compared with Microso Dynamics GP. Sage Intacct has opened our eyes by delivering real-time visibility into each and every one of our clinic locations. And now that we have greater transparency into our donations, we know exactly how many patients we can support each year and what level of care we can offer them. –Don Mackay, CFO Making the Switch from Microso Dynamics to Sage Intacct Remote Area Medical (RAM®) is a nonprofit organization that manages mobile medical clinics, which deliver no-cost health care to thousands of patients around the world. RAM has steadily increased the number of clinics and patients it serves, establishing local teams that find space, donations, and volunteers for new clinics in areas where there is a great need. As its reach grew, the organization needed to scale its financial processes and was looking for be er visibility into location-specific spending. RAM previously used Microso Dynamics GP for four years, but eventually found the on-premises system to be cumbersome and opaque. As a result, its finance team created a complex conglomeration of Excel spreadsheets that they tediously manipulated in order to report to the executive commi ee and board of directors. It was very difficult to produce timely reports, resulting in a multi-month lag on the financials. In order to resolve these issues, RAM decided to make a switch to a more robust ERP so ware, and turned to its current Value Added Reseller (VAR), LBMC Technology Solutions, for input. LBMC recommended Sage Intacct as a great fit for RAM's nonprofit needs. "We wanted a cloud–based solution with flexible, real-time reporting across multiple entities or locations–and Sage Intacct fit the bill perfectly," said Don Mackay, CFO at RAM. "Unlike other ERP systems, Sage Intacct is user-friendly and gives us the ability to easily grow without major headaches when it comes time to add new clinics or adapt to evolving reporting requirements. It also saves us the cost of on–premises hardware, training, annual upgrades, and maintenance renewals." Streamlined Processes Speed Monthly Close RAM partnered with LBMC Technology Solutions to assist with the transition from Microso Dynamics GP to Sage Intacct, and was up and running in three months. RAM credits the fast implementation to Sage Intacct's user-friendly interface and to LBMC's proper planning and preparation. With Sage Intacct, the organization has automated its

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