Analyst Reports

September 2016, IDC #US41701816 VENDOR PROFILE Intacct's Cloud ERP Software Eases Adaptation to Changing Requirements Robert P. Mahowald Jeff Silverstein IDC OPINION Intacct, a fast-growing provider of cloud ERP solutions for the finance function within medium-sized organizations, is rapidly evolving its products to align with dynamic market conditions and changing regulatory frameworks. IDC finds the recent additions to Intacct's financial application platform involve the following shifts: With the introduction of Intacct Contract and Revenue Management, Intacct will claim an early position and gain a differentiator in helping existing and prospective customers cope with looming accounting rules changes. With its most recent round of financing, Intacct remains well positioned, both productwise and financially, to take advantage of the rapidly growing demand for cloud-based financial applications. Intacct continues to provide innovative solutions to enable medium-sized organizations to modernize their business (e.g., the new subscription billing offering, collaboration capabilities); automate repeatable, but necessary, tasks; and enable the finance function to deliver financial and operational insights (e.g., the new Digital Board Books) to the organization's strategy team. IN THIS VENDOR PROFILE This IDC Vendor Profile looks at Intacct, a fast-growing provider of cloud ERP solutions for medium- sized organizations. SITUATION OVERVIEW Intacct focuses on delivering solutions for finance professionals at medium-sized organizations. The company currently counts more than 11,000 customers, with most falling in the 20–1,000 employees range. The industries the company serves include accounting firms, franchises, healthcare, hospitality, nonprofits, services, software and software as a service (SaaS), and wholesale distribution. The company puts customer satisfaction at the center of everything it does. All Intacct employees have part of their compensation based on customer satisfaction, so there is no ambiguity about what is important. This approach has yielded Intacct a top echelon rating among similar accounting products, according to an independent customer research organization.

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