Northstar

FEATURE | COVER STORY 18 JAN-FEB 2018 meetings & conventions • mcmag-asia.com Words Monica Li Here's a peek at how technology products and services are trending and making a difference at events PHOTO CREDIT: LG. Immersive AV featuring 246 LG Open Frame OLED display at Computer Electronics Show 2018 Talking points in tech I n this digital age, you're often competing with mobile devices to get your attendee's attention. Instead of regarding technology as a distraction, use technology to create the memorable event that is talked about online and offline. Sixty-seven percent of senior event planners attending ibtm world in Barcelona said that they will be investing more in technology in 2018. Technology such as chatbots and drones are moving into the mainstream. As such technology matures, event planners explore business applications for the event industry. "Business applications will accelerate the delivery of consumer grade experiences..." – MADANJIT SINGH, MANAGING DIRECTOR, SOUTHEAST ASIA, SAP CONCUR Virtual Voice Assistants for Business Travel Concur developed an Alexa skill for voice-enabled search that is integrated with its travel management system. Users can activate Amazon's voice assistant, by saying, "Alexa, ask Concur" to check on PHOTO CREDIT: CREATIVE TECHNOLOGIES upcoming business trips, hotel bookings, and other business travel information. Concur on Alexa for Business is currently in beta testing phase. According to Madanjit Singh, Managing Director, Southeast Asia, SAP Concur, "Demands by the modern business traveller for a richer and more personalised experience will see business applications accelerate the delivery of

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