AA Credit Union

Spring 2018

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AACREDITUNION.ORG | 27 F E AT U R E D Member Testimonials Testimonial Dear Angie Owens, I just wanted to pass on a big thank you to your team at the Credit Union, specifi cally Loan Offi cer Patti Peachey at your Broken Arrow branch. I have been with the Credit Union for approximately 31 years and have always had a positive experience. However, I wanted to take a minute and inform you that Patti consistently goes above and beyond with assisting me with everything from loans to questions regarding my savings and checking accounts. She is always personable, professional and timely! Thank you again, and I look forward to working with Patti and your team for years to come. Kenny Dobrinski Dear Angie Owens, I am a retired manager of American Airlines and have been a member of the Credit Union for more than 50 years. I feel compelled to inform you of a recent experience I had with Nancy Musik, in your Member Advocacy Center. She resolved an issue I was having with automated access to my accounts, and she handled it with grace, poise and demonstrated genuine concern for a resolution, although it took quite a bit of time and several calls between with the tech folks. Ms. Musik is exceptional at her job and you are fortunate to have her … as are we! Edward McFadin WRITE US We would love to hear what you think about ® , our employees and products. Send your comments or member testimonials for possible inclusion in future issues to centsmag@ AACreditUnion.org. You can also share your story online at OwnerRewards. AACreditUnion.org. Dear Angie Owens, I just wanted to pass on a big thank you to

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