RV PRO

July '18

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Walt Burns V, Regional Performance Manager, EasyCare I had been at EasyCare helping automotive dealers succeed when EasyCare saw an opportunity to serve the RV F&I market. It's an industry that I was very interested in supporting and I was offered the chance to spearhead and support that business. My goal was to deliver an exceptional experience for our RV dealers and RV agency partners that set the standard in the industry. The ultimate objective is to help them create customers and employees who are passionate about doing business with EasyCare's RV dealers. We have come a long way and are in a place where we provide industry-leading solutions that keep our dealers at the forefront of innovation, as well as a full suite of F&I benefits that give optimum peace of mind to their customers. My first RV industry show was RVDA in 2007. Market conditions were rough at that time, and the dealers I engaged with were extremely concerned about the economy. The dealers and their staff I met in 2007 had to really buckle down to ride out the rough patch, and they did. Those folks and the other RV dealers I work with every day are honestly some of the most awesome and hard-working people in our country. My greatest accomplishment is really the culmination of the training and support I've received over the last 16 years at EasyCare that's allowed me to be in a position to support our organization's RV business. Not only have we been able to deliver a full suite of the industry's only Motor Trend recommended F&I benefits to the RV market, but we're also passionate about serving our community. That's why we formalized our support of Tents for Troops and give this deserving organization a portion of the proceeds from our RV F&I benefit sales. Chris Nystrom, Owner, Wash-Bots Canada I n the late 1990s, I started a mobile power-washing and steaming company in the Edmonton area. Through word-of-mouth, my company began servicing RV dealerships and the annual RV show every February. I am always looking for improvements and innovative ways to increase productivity and efficiencies with my service company; that's how I found the Bitimec brush wash line out of Italy. I decided to start selling the line across Canada because these machines wash an RV/coach/truck in eight minutes or less. In 2010, I collaborated with an American distributor to provide the Vancouver Olympics with Bitimec Wash-Bots. Every bus that took ath- letes, delegates and spectators to and from events was cleaned with our machines. My goal now is to provide in-house washing solutions to RV dealer- ships. The ROI on a Bitimec Wash-Bot is usually less than one year because of the drastic reduction in manpower required. Trade shows are the main way we showcase our machines to industry. Many of our sales and great connections have come because of working the trade show circuit, so I do find it to be a very rewarding experience. Making the decision to switch from the service side of things to selling the machines was not an easy one, but I made the jump because I believe in our product. At the RVDA show in Las Vegas in 2017, I had the good fortune of meeting the fine people at Fraserway RV. Fraserway RV ordered multiple machines for each location across Canada and I am proud to have been able to provide our machines as a perfect fit for their washing needs. RV PRO: Origins July 2018 • RV PRO • 119

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